Cookie Policy
Last updated: January 15, 2024
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our services, and improving our website functionality.
This Cookie Policy explains how Joyo Digitama Solusi ("we," "our," or "us") uses cookies and similar technologies on our website and services, including our FactNow platform and other IoT solutions.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled.
- Authentication and security cookies
- Session management cookies
- Load balancing cookies
- CSRF protection tokens
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website and services.
- Google Analytics cookies
- Page load performance tracking
- User behavior analytics
- Error tracking and monitoring
Functional Cookies
These cookies enable enhanced functionality and personalization.
- Language and region preferences
- Theme and display settings
- Dashboard customization
- Form auto-fill preferences
Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and track campaign effectiveness.
- Social media integration cookies
- Advertising campaign tracking
- Remarketing and retargeting
- Conversion tracking
Third-Party Cookies
We may use third-party services that set their own cookies. These include:
Google Analytics
Website traffic and user behavior analysis
Google Ads
Advertising and conversion tracking
LinkedIn Insight
Professional network advertising
Facebook Pixel
Social media advertising and tracking
These third-party services have their own privacy policies and cookie practices. We recommend reviewing their policies for more information.
Cookies in Our SaaS Products
Our SaaS products, including JoyDiz Andon, JoyDiz Enviro, and Cowculator, use cookies for:
- User authentication and session management
- Dashboard preferences and customization
- Real-time data synchronization
- System performance monitoring
- Alert and notification preferences
- Multi-tenant data isolation
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
- Block all cookies or specific types of cookies
- Delete existing cookies from your device
- Set preferences for future cookie acceptance
- Receive notifications when cookies are set
Cookie Consent Management
We provide a cookie consent banner that allows you to:
- Accept or reject non-essential cookies
- Customize your cookie preferences by category
- Change your preferences at any time
- Access detailed information about each cookie type
Important Note:
Disabling certain cookies may affect the functionality of our website and services. Essential cookies cannot be disabled as they are necessary for basic website operation.
Cookie Retention Periods
Different cookies have different retention periods:
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Joyo Digitama Solusi
Email: dzulfikar.at@joyodigitama.com
Phone: +62 896 8083 9591
Address: Malang, Indonesia